City of Albany Parks and Recreation Refund Policies

 Tournament Rental Refund Policy

All deposits are due at the time of reservation. Rental fees are due 30 days prior to the date of rental. If a renter decides for any reason to cancel more than 30 days prior to the rental, a full refund of paid rental fees will be made, less the deposit. Cancellations made less than 30 days before the rental will result in a forfeit of the rental fees, however, deposits paid will be returned. Permit (alcohol, sound, etc.) fees are non-refundable. Rental fees and deposits may not be transferred to another date or facility.

Individual/Team Refund Policy

Our mission is to provide quality recreational experiences. Occasionally, we may need to cancel a program or experience. In the event the department cancels a recreational service, a full refund will be issued. If a participant decides to cancel, a refund will only be given if another participant is found. If a replacement is found and the participant is entitled to a refund, they may choose either a certificate of credit or a refund by check less a $10 processing fee. Refunds of less than $5 will automatically be issued as credit.

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