FAQs
Let us answer your questions before your visit to the Holland Ice Park!
Skating, Curling & Tickets
Can I purchase tickets at the Ice Park?
Tickets must be purchased in advance at hollandrecreation.com. Due to capacity limits, open skate tickets and curling sheet reservations can not be purchased at the facility.
Do you offer refunds?
No refunds will be offered for open skate or curling sheet reservations, unless Holland Parks & Recreation makes the decision to cancel a session due to weather or facility concerns.
Are there rules about the type of skating allowed at the Ice Park?
Yes, hockey and figure skating will not be allowed at the Ice Park. Skaters must refrain from jumping or other "risky skating" activities. Ice Park staff will be monitoring the ice at all times.
How will I know about weather or other cancellations?
Ticket holders will be notified of a weather cancellation via email using the email address provided when tickets were purchased. All ticket holders will be refunded in full when Holland Parks & Recreation cancels an Open Skate or Curling Sheet reservation.
Do you have specialized skate equipment at the Ice Park?
The Holland Ice Park will have both skate assists and adaptive sleds available for use during Open Skate sessions. Quantities are limited and are available on a first come first serve basis. Feel free to inquire with staff if you need help locating these items.
Can I bring my own skates to the Ice Park?
Absolutely! However, the price of Open Skate tickets will remain the same, at $10 per person.
What is the age policy for unaccompanied minors?
All skaters 15 and under must be accompanied at the facility by an adult who is 18 or older in order to skate at the Holland Ice Park. Holland Ice Park employees reserve the right to ask for age verification before entering the ice.
Is your curling sheet regulation size?
No, our curling sheet is half the size of a regulation sheet. It is ideal for casual play and group fun. Curling Sheet reservations are sold separate from Open Skate tickets, and must be made in advance.
We don't know how to curl. Will someone be able to show me and my group how to do it?
We'll go over the basics, and then set you loose to give it a try. Ice Park staff will be on standby to provide a brief "how-to" lesson at the start of your reservation. Formal instruction will not be provided.
How do I know what size skate I need?
When booking, we will ask you to share your shoe size with us and we'll match that with the correct skate size. Most of our skates match up directly to your shoe size with the exception of some of our smallest child size skates.
What are your smallest and largest skate sizes?
We will have skates equivalent to a Toddler 6 and a Men's 13 shoe available for rent.
When will the Ice Park be open?
The Holland Ice Park will open for the season on Friday, November 14 and will stay open through March 15, weather depending.
What are your operating hours?
Our Open Skate and Curling Sheet reservations vary depending on the day. Make sure to check our hours and purchase your tickets prior to heading to the ice park.
Am I able to pay with cash?
No, please note that the Holland Ice Park is a cashless facility.
Can I bring dinner with me to the Holland Ice Park?
No outside food & beverage is allowed inside the Ice Park, with the exception of Social Drink beverages in the appropriately labeled cups. Concessions is available on-site for those who would like to purchase snacks or drinks.
Will alcohol be served at the Ice Park?
Social District alcoholic beverages may be enjoyed at the Ice Park in the required Social District cups. No other alcohol will be allowed, and alcoholic beverages will not be sold at the venue, with the exception of some special events.
Is parking available at the Ice Park?
There is ample parking located near the Holland Ice Park. Diagonal parking is located along 6th Street. Additionally there are two parking lots within walking distance of the Ice Park and located within Window on the Waterfront Park along Columbia Avenue. A parking deck with public spaces is also available off of 7th Street.
Parking Map
Are dogs allowed?
No, please keep your dogs out of the Holland Ice Park. They are welcome to walk around Window on the Waterfront park, which is located next-door.
Is this real ice?
Yes! Real ice made and maintained by our stellar Holland Parks & Recreation staff. Please be respectful of our facility when visiting, so that we can keep our ice in great shape all season long.
Are there lockers on-site?
We do have lockers on-site that require a combination lock. You may either bring your own lock or they will be available for purchase for $3 from the concession stand.