Note: This Refund Policy applies to this organization or league web site, and associated services on which these terms are linked.
CANCELLATION AND REFUND POLICIES
The Federal Way Community Center values your patronage and would like to provide clarification regarding our cancellation and refund policies. A $5.00 fee will be applied for each withdrawal or transfer.
Summer Camp
- If payment is declined, you will receive notification via phone call, email and/or at checkout. Accounts must have a $0 balance at 6pm on Monday (7 days prior to camp start date) or a late fee will be added.
- If payment is not made by 6pm on Wednesday (5 days prior to start date), your spot will be forfeited and given to the next person on the waitlist.
- Accepted payment options online include Visa & MasterCard cards (cash or check payments may be made at FWCC front desk)
- If your camper is unable to attend, withdraw by 6:30am on Saturday (48 hours prior to start date) will receive a refund (less the $50 holding fee and $50 enrollment fee)
Classes & Programs
Requests for withdrawal or program transfer must be submitted at least 48 hours prior to the course commencement to qualify for a refund.
FWCC Room Rentals & Birthday Parties
All cancellation notifications must be submitted in written form. Refund details are as follows:
- More than 60 days before the rental date: Full refund and 100% of the damage deposit, with a $25 administrative fee.
- 60 to 31 days before the rental date: 50% of the rental fee and 100% of the damage deposit, with a $25 administrative fee.
- Cancellations 30 days or less before the event: No refunds for rental fees; 100% of the damage deposit will be returned.
FWCC Memberships
The primary pass holder holds exclusive authority for cancellation requests.
- 1-Year Pass (PIF) cancellation: Membership fee prorated to the next 30-day increment and refunded, less a $50.00 cancellation fee.
- Monthly Auto-Renewal cancellation: Effective on the subsequent billing date, with non-refundable fees for payments already processed.
Picnic Rentals
Cancellation requests made a minimum of two weeks before the reservation date qualify for a 50% refund. Requests made less than two weeks prior to the reservation date are non-refundable. Cancellations due to weather conditions will not be honored, and rescheduling requests are subject to the same terms and conditions as cancellations.
Questions? Contact our front desk at 253-835-6900